Welcome to Beautiful Swimwear’s FAQ section! We’ve compiled answers to the most common questions about our body-positive swimwear, shipping policies, and more. If you don’t find what you’re looking for, our customer care team is always happy to help at [email protected].
Product Questions
What styles of swimwear do you offer?
We specialize in fashion-forward, confidence-boosting swimwear including:
- Bandeau tops for a sleek, strapless look
- Cheeky Coverage and Extreme Thong bottoms for those who love to show a little more
- High Waist Style for tummy control and vintage vibes
- Moderate Coverage options for everyday wear
- Supportive Underwire/Push-Up styles for enhanced shaping
How do I choose the right size?
We provide detailed fit guides for each style on their product pages. Since our styles range from minimalist Triangle tops to structured Underwire/Push-Up designs, we recommend checking the specific measurements for each piece. When in doubt between sizes, we suggest sizing up for comfort.
Are your swimwear pieces seamless?
Yes! Our signature seamless construction ensures smooth lines and no visible panty lines, perfect for that flawless beach look. Many of our styles feature this body-hugging technology.
Shipping & Delivery
Where do you ship to?
We ship worldwide with the exception of some Asian countries and remote areas. All orders are processed and shipped from our facility in Fremont, California.
What shipping options are available?
We offer two convenient options:
- Standard Shipping ($12.95 USD): Via DHL or FedEx, arriving in 10-15 business days after dispatch
- Free Shipping: Via EMS for orders over $50 USD, arriving in 15-25 business days after dispatch
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your Beautiful Swimwear package every step of the way to your doorstep using the provided tracking number.
Will I need to pay customs fees?
For international orders outside the United States, customs duties and taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer and are not included in your order total.
Returns & Exchanges
What is your return policy?
We want you to love your swimwear! If it doesn’t fit perfectly or meet your expectations, we offer returns within 15 days of delivery. Items must be unworn, with original tags attached, and in resalable condition. Please visit our Returns Policy page for complete details.
How do I initiate a return?
Please contact our customer care team at [email protected] with your order number and the items you wish to return. We’ll provide you with return instructions and the appropriate address.
When will I receive my refund?
Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping fees are non-refundable.
Payments & Accounts
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information. We never store your full credit card details on our servers.
Can I create an account?
Currently, we offer guest checkout for faster shopping. However, creating an account lets you track orders more easily and saves your information for future purchases. You can create one during checkout.
Contact Information
How can I contact customer service?
Our friendly customer care team is available via email at [email protected]. We typically respond within 24-48 hours. Our physical address is:
Beautiful Swimwear
37675 Fremont Boulevard
Fremont, US 94536
Beautiful Swimwear
37675 Fremont Boulevard
Fremont, US 94536
Do you have a physical store?
Currently, we operate exclusively online at www.beautifulswimwear.com, allowing us to focus on creating the best possible shopping experience for our global customers.